OK - before I start on my own rendition of this story you can read about it HERE if you like. My version may be a bit more entertaining though. Here it goes.
Man walks into Bank of America to cash a check from his wife's account. Bank says they need an ID and a thumb print in order to cash the check. Man says that he would love to offer them a thumb print but he has NO ARMS. I mean clearly - you can look at the man and see that he has two prosthetic arms. So, what does BOA do? They insist that he must have a thumb print in order to cash the check. Man reminds bank again about the no arm thing - kinda hard.
So, the teller goes to get her manager because she simply does not know what to do about the man having no arms. Now, let me also say that this check is from his wife's account (which is at Bank of America) and the guy has 2 forms of ID. Manager again confirms that they must have a thumbprint to cash the check. Again, the man states his predicament and reminds the bank that there is actually an American with Disabilities act that they must follow. Manager states that the man can either open an account or bring his wife with him (in which case I'm not sure what the hell he would need the check for). I'm not exactly sure what the incentive would be for him to open a checking account with this bank that clearly is being ridiculous.
Now, I agree that neither one of those options is completely out of the realm of reasonable things. However, seriously???? You can't just clearly SEE that the man has no arms and make a concession for him - really??? You can't phone the wife? You can't say "we can do it this time but in the future we will need XYZ"? I mean, let's use some common sense shall we? It's not like BOA not cashing the check will teach him a lesson and that he will remember to bring his arms the next time he comes.
Gimmie a break.